Friday, November 21, 2008

Some People CAN Change...but for how long??

I have vented, ranted, and bitched about a couple of my co-workers, A and K.

I haven't updated in a bit because I was afraid that if I did, things would change back to the way they were.

I am thrilled to report that as of a couple of months ago K has been amazing with me. One night, we had a very long chat on the phone and came to an understanding about each other. Seems that we were having some mis-communications. Through talking about it and discussing communication methods, we resolved many of our mis-communications. Since that time, things have been great with us at work. Now, a couple of months later, I know how she expects things to be done, and things that I can do to make her life easier (she's a lawyer, I'm the assistant).

A is another story. She has had a 'hate-on' for me since the day she started. From the time she started as assistant, I went from working a few hours a week filing, to more responsible work, to full time, and now to Cheryl's assistant (a very good job). I have had discussions with other people about her and our lack of relationship. She's jealous of me. She is superior to me because she went to college to become an assistant. She's getting married. She's not in goes on and on. The bottom line - she treated me like crap. If I asked her what time it was, she would tell me to look it up or figure it out myself. Don't even get me started on the fact that I have a laptop and can work at home (I begged to work at home...who does that???). I always describe her to other people as the exact opposite of teamwork.

At the end of Oct., she took the last week as a vacation week. During that week, she got sick and ended up taking the following week of because she was still sick. To make a long story short, while she was gone for those 2 weeks, I handled everything that needed to be done. I served/filed court documents, and did both of our jobs. I worked every night from home after my day at the office, and worked weekends. I didn't complain, it needed to be done.

Since she has been back now, it's like she's a different person. She's actually nice to me. We joke. She has explained things to me. Today, she asked me about my divorce, my case, and offered to help me with it. Wow! I don't know if this is going to last, as she has been nice the odd time before. I hope it does. Perhaps she has heard that I am staying as Cheryl's assistant when her friend, the other assistant, returns from maternity leave in a few weeks. I don't know why the 'change' occured. I don't care either. All I know is that now work is the way it should be in terms of teamwork. I love it. For now, I'm accepting it and enjoying it.

Saturday, November 8, 2008

Bell Canada Sucks!

We have a 'choice' for cable tv in Toronto, Rogers (who owns everything and re-names the Skydome - different issues with HIM), and Bell Canada. Not much of a choice.
To make a long story short, when we moved in July, I thought since my home phone and internet were Bell, that I would switch my tv to Bell as well. It's a satellite system, supposed to be more channels, blah blah blah.
So I did. I still have problems finding things on tv, since all of the channel numbers are different, but on the whole, it's fine. The problem I have is getting my dvd/vcr player to work with it. I've tried several different ways, so please don't tell me how you know how to make it work. What really sucks is the fact that I can't rent a dvd, and I can't tape 'House' (my favourite show).
I decided that I would get a PVR, personal video recorder, so at least I can tape stuff. At the time I made the call to Bell, I explained to the person that I could not get the dvd player to work. She said that the person coming to put the pvr in could fix the problem with the dvd.
Fast forward to today. The Bell guy comes to 'install' the pvr. It takes him all of 5 minutes, then I ask him about the dvd. He tells me he doesn't do that. Okay, please take the other receiver back. He doesn't do that either. I fiddle around with the new pvr, trying to get the dvd to work. I can't. I figure, fine, I'll get a Pay Per View movie. I want to see 'Sex in the City' movie. It's on at 5:30pm. Perfect. A couple of minutes before, I try to order it on-line and it doesn't work. I try to order it on tv. It doesn't work. I call them. Oh, I'm told, the person who installs the receiver should have connected the line for Pay. He didn't. I get transferred from one person to another, trying to have it so I can watch the movie that I've been looking forward to watching. After 40 minutes on the phone, I know I'm not going to see it. I explained that I simply want to watch movies with my kids on my dvd. I want to beable to get Pay per view if I want to. I really don't think that I'm being unreasonable. I got so frustrated, I told one person that I was fed up and wanted to cancel my entire Bell tv and go back to Rogers. Oh, she can't do that. I get transfered to someone else. Once with the next person, they tell me that it can't be done and he would call me back Mon morning. I did explain that I worked and could not call during the day. It was left that someone, a supervisor, would call me Monday around 9pm.

How much do you want to bet that I don't receive a call??

I am so fed up with these large monopolizing corporations who don't give a crap about the individual customer. I know I'm not alone in feeling this way. I don't know what the answer is. At one point, I thought that I would simply cancel the tv all together, but that's not fair to the girls, or to me for that point.

I'll update next week to let you know what did not happen on Monday.